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Serialization Labels and DSCSA Compliance: Reducing EPCIS Exceptions

Written by Covectra | Dec 10, 2025 2:00:00 PM

Organizations working toward DSCSA compliance put significant effort into data preparation, EPCIS testing, and coordination with trading partners. Yet many of the exceptions that arise during commissioning, aggregation, shipping, or receiving often trace back to something more practical: the serialization labels applied on the packaging line.

The identifiers printed on these labels anchor each product’s electronic record. When a label remains consistent with the commissioned data and scans cleanly throughout handling, EPCIS events process with fewer interruptions. When it does not, discrepancies appear as unknown serial numbers, hierarchy mismatches, or verification delays—issues that take far longer to resolve than they do to detect.

With DSCSA’s enhanced security requirements now in effect and trading partners exchanging serialized data electronically, label accuracy has a direct impact on how EPCIS-based workflows function.

This post looks at:

  • the role of serialization labels in DSCSA compliance;
  • how they interact with EPCIS-based data exchange;
  • and where labeling issues tend to introduce friction in an otherwise well-designed serialization program.

Key Takeaways

  • Serialization labels are the physical anchor for DSCSA-required product identifiers and the EPCIS records exchanged between trading partners.
  • Label discrepancies often originate on the packaging line but are first detected later during aggregation, receiving, or EPCIS verification.
  • Readable barcodes are not enough; printed label content must remain aligned with commissioning data and aggregation hierarchies.
  • Fragmented serialization architectures increase the likelihood of drift between printed labels, serialized data, and EPCIS events.
  • Managing commissioning, labeling, aggregation, and EPCIS from a coordinated data source reduces downstream exceptions and investigation effort.

Serialization Labels and DSCSA Requirements at the Saleable Unit

DSCSA requires each saleable unit to carry a 2D DataMatrix barcode with a product identifier containing the GTIN or NDC, serial number, lot number, and expiration date. In pharma serialization, this label links the physical item to the commissioned record that drives EPCIS events.

Serialization teams already understand these requirements. The challenge is maintaining alignment between:

  • the data allocated by the serialization system,
  • the data printed on each unit, and
  • the data transmitted to trading partners.

When alignment breaks at any point, discrepancies tend to surface later—often after the packaging run is complete and the product has moved downstream.

Where Labeling Issues Typically Originate in DSCSA Workflows

Serialization labels become unreliable when the physical and digital workflows fall out of sync. The sections below focus on the operational conditions that cause discrepancies.

1. Commissioning and Print Data Alignment

Commissioning establishes the unique serial numbers for each GTIN, but the packaging line must pull the correct data at the correct time. Misalignment often results from:

  • printers referencing cached or previously queued serials
  • label templates that do not match the commissioning configuration
  • formatting inconsistencies introduced during changeovers
  • variations across print heads, ribbons, or laser settings

A DataMatrix may be readable while still carrying outdated or incorrect content. That discrepancy surfaces later, not at the line.

2. Application and Environmental Factors

Packaging conditions can degrade label readability or placement:

  • curved or irregular surfaces
  • films, pouches, or glossy substrates
  • friction as units move through conveyors
  • humidity or temperature changes
  • applicator timing variation

Vision systems may catch gross errors but not subtle inconsistencies. A label that scans at the line may fail at case-level aggregation or distributor receiving under different lighting or angles.

3. Aggregation and Hierarchy Construction

Aggregation relies on consistent capture of unit-level DataMatrix codes. Issues arise when:

  • codes cannot be scanned from certain positions
  • units shift during case packing
  • aggregation stations miss a unit and automatically assign incomplete hierarchy
  • templates used for case-level labels do not reflect the correct GTIN–serial structure

These gaps create EPCIS hierarchy mismatches downstream.

4. Shipping, Receiving, and EPCIS Verification

At distribution centers, receiving systems validate incoming serialized data against what is scanned physically. When label data does not align with the EPCIS shipment record, receiving workflows slow down and often require manual review.

What makes these exceptions difficult is not only the delay itself, but the uncertainty around root cause. From the distributor’s perspective, it is rarely clear whether the issue stems from commissioning, aggregation, EPCIS mapping, or labeling upstream.

Resolving the discrepancy typically involves multiple parties reviewing data after the fact, long after the packaging run has ended.

In many cases, these receiving issues trace back to inconsistencies introduced on the packaging line, even though they first appear downstream during EPCIS verification.

EPCIS: Why Label Accuracy Shapes DSCSA Data Exchange

EPCIS as the Standard for DSCSA Data Exchange

DSCSA’s enhanced security requirements rely on EPCIS as the standard format for electronic data exchange between trading partners. EPCIS 1.2 is widely used for DSCSA compliance and provides the structure for recording product movement through commissioning, aggregation, shipping, receiving, and decommissioning.

As serialized product data moves between manufacturers, distributors, and dispensers, EPCIS serves as the shared interface that allows each party to interpret and verify that data consistently.

How Label Misalignment Surfaces as EPCIS Exceptions

EPCIS functions as the point where upstream serialization and labeling decisions become visible across the supply chain. Every EPCIS event references the identifiers printed on serialization labels. When those identifiers remain aligned with commissioning and aggregation data, product movement data can be exchanged and verified without intervention. When they do not, EPCIS becomes the place where earlier inconsistencies surface.

Common EPCIS-related issues tied to label misalignment include:

  • unknown serial number
  • serial not associated with GTIN
  • mismatch in aggregation hierarchy
  • event cannot be processed

These conditions slow downstream operations and are often difficult to resolve because the EPCIS event no longer reflects a single system or owner, but a shared record spanning multiple trading partners.

For this reason, EPCIS reliability depends not only on message formatting or system connectivity, but on the integrity of the serialized identifiers applied to each saleable unit.

Why Traditional Labeling Workflows Produce These Issues

Serialization programs often use fragmented architectures in which:

  • commissioning occurs in one system,
  • label design takes place in a separate tool,
  • printers operate from local or semi-connected applications,
  • aggregation runs on another subsystem,
  • and EPCIS files are generated independently.

Each handoff introduces an opportunity for drift.

Typical failure modes in fragmented workflows include:

  • outdated label templates deployed at the line
  • printers pulling serial numbers from local memory
  • operators selecting incorrect GTIN configurations
  • applied labels that pass vision inspection but do not match commissioning data
  • hierarchy files generated from a different data source than the printed labels

Even when every individual step is managed by competent operators, the ecosystem itself allows for misalignment.

The core issue is not labeling equipment, per se, but data coherence across systems.

Why Label Accuracy Matters More at Scale

Once serialized product data enters EPCIS workflows, the same identifiers are reused and validated repeatedly as products move across organizations. In a U.S. pharmaceutical supply chain that includes tens of thousands of dispensing locations, multiple national distributors, and high daily prescription volumes, a single unit-level inconsistency rarely remains isolated.

After leaving the packaging line, the same serialized identifiers are referenced through:

  • aggregation events,
  • shipment transactions,
  • receiving verification, and
  • potential returns or investigations.

When label data, commissioning records, and EPCIS events remain aligned, these interactions proceed without added intervention. When they do not, the same discrepancy can surface multiple times across different systems and partners, increasing the operational effort required to resolve it.

How Covectra Aligns Serialization Labels, EPCIS, and DSCSA Workflows

Many labeling inconsistencies originate from architectures where commissioning, printing, aggregation, and EPCIS creation occur in separate systems. Covectra’s AuthentiTrack platform reduces these issues by managing those steps within a single, coordinated framework.

Key differences from traditional workflows include:

  • Unified data source for commissioning, printing, aggregation, and EPCIS
    Printed identifiers and transmitted EPCIS data originate from the same synchronized record.
  • Controlled, versioned label templates
    Operators work from centrally managed templates rather than outdated or local formats.
  • Real-time printing instructions
    Printers reference active commissioning data instead of cached serial lists.
  • Integration with inspection systems
    Verification confirms printed content matches commissioning data, not just barcode readability.
  • Consolidated hierarchy creation
    Aggregation reflects the same identifiers applied to units on the line.

By reducing the number of systems involved, AuthentiTrack limits opportunities for data drift between labeling, commissioning, aggregation, and EPCIS exchange. The result is a workflow in which physical labels and serialized records remain aligned as products move downstream.

Strengthen Your DSCSA Labeling Workflow with Covectra

Many DSCSA exceptions require time-consuming investigation because their origin is difficult to pinpoint once product has moved downstream. Addressing labeling and data alignment at the packaging line reduces that investigative burden across trading partners and systems.

To learn more about how Covectra supports consistent label and data alignment across DSCSA workflows, contact our team to discuss your serialization needs.

Frequently Asked Questions

How do serialization labels affect DSCSA compliance?

Serialization labels carry the product identifiers that DSCSA requires at the saleable unit level. Those identifiers are referenced throughout commissioning, aggregation, shipping, receiving, and verification workflows. If label content does not match the commissioned data or aggregation structure, downstream EPCIS events may fail validation even when systems are functioning correctly.

Why do labeling issues often appear during receiving or verification?

Serialized identifiers are created on the packaging line but reused across multiple downstream events. Receiving and verification systems compare scanned label data against expected EPCIS records. When inconsistencies exist, they become visible at those checkpoints, even if the contributing issue occurred earlier during printing or aggregation.

Can a barcode pass inspection but still cause DSCSA exceptions?

Yes. A DataMatrix barcode may scan cleanly while containing outdated or incorrect data. Vision systems typically verify readability, not whether the printed identifier matches commissioning records or aggregation hierarchies. Those mismatches are often detected later during EPCIS validation.

How does aligning labeling and EPCIS data reduce investigation effort?

When printed labels, commissioned serials, aggregation records, and EPCIS events originate from the same coordinated data source, discrepancies are less likely to propagate downstream. This reduces the need for multi-party investigations across manufacturers, distributors, and dispensers when exceptions occur.

Read More
Serialization in Pharma: Driving Compliance, Safety, and Traceability
EPCIS and DSCSA: How Serialization Supports Compliance
What Is Pharmaceutical Serialization and Why Is It Critical Today